What is the check-in and check-out policy at Sheraton Grand Jakarta Gandaria City Hotel?
Check-in is at 15:00 and check-out is by 12:00.
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Sheraton Grand Jakarta Gandaria City Hotel, Jakarta
130US$
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Key details
About the Hotel
Jl. Sultan Iskandar Muda, Kebayoran,
Jakarta,
Indonesia,
12240,
Jakarta
- Next to Gandaria City Mall
Perfect
8.8
9.3
4.9
4.8
Loved by guests
"This hotel in Jakarka met all my expectations and was a calm oasis in an otherwise very intense city."
"Located next to a mall with private access."
"Great location, amazing gym facility, very pleasant staff."
Sheraton Grand Jakarta Gandaria City Hotel stands as a sophisticated 5-star property with a Booking.com rating of 8.8/10. Guests can enjoy modern accommodations, an outdoor pool, and various dining options, including the signature
Rooms & Amenities
Sheraton Grand Jakarta Gandaria City Hotel features 293 modern guestrooms, each with
Dining & Leisure
Dining options include the all-day
Business & Events
The hotel offers
Recreation & Local Area
For recreation, guests can take a dip in the
View all
Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
1 King Bed Club Lounge Access Suite
2 persons
57 m²
1 King-size bed
Shower
Coffee machine
room details
2 Double Beds Room
2 persons
35 m²
2 Single beds
Shower
Coffee machine
room details
1 King Bed Room
2 persons
35 m²
1 King-size bed
Shower
Coffee machine
room details
1 King Bed Club Lounge Access Room
2 persons
35 m²
1 King-size bed
Shower
Coffee machine
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Golf course
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Board games
- Children's pool
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Live entertainment
- Sun terrace
- Spa & wellness centre
- Massage
- Public Bath
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Experience a delightful mix of flavors at the Sheraton Grand Jakarta Gandaria City Hotel, where Anigre Restaurant offers a modern twist on international cuisine. Guests can also unwind at the vibrant Lobby Lounge, complete with live music and specialty cocktails, making each meal a unique celebration.
Anigre Restaurant
International, featuring Asian, Indonesian and Western dishes
Ambiance
Family-friendly, modern setting blending comfort with style
Key Offerings
Exquisite buffet fare, including the famous oxtail soup and various appetizers. All-day dining available, allowing for a flexible meal experience.
Reservation
Not needed
Open daily from 06:00 to 23:00 for breakfast, lunch, and dinner
Lobby Lounge
Casual dining with a focus on light bites and beverages
Ambiance
Vibrant and inviting lounge with live music creating a relaxing atmosphere
Key Offerings
Specialty cocktails and appetizers, perfect for casual gatherings or quiet moments of relaxation
Reservation
Not needed
Hours vary
Location
Jl. Sultan Iskandar Muda, Kebayoran,
Jakarta,
Indonesia,
12240,
Jakarta
Map view
Jl. Sultan Iskandar Muda, Kebayoran,
Jakarta,
Indonesia,
12240,
Jakarta
City landmarks
Shopping Area
Mayestik Market
1.5
km
Market
Taman Puring Market
1.5
km
Landmark
Taman Langsat
1.5
km
Landmark
Nurul Iman Mosque
2.2
km
Landmark
Kampung Main Cipulir
2.4
km
Park
Taman Ayodya
1.3
km
Landmark
Mataram Park
2.2
km
Shopping Area
Gandaria City Mall
2.5
km
Amusement Park
Kidzania
3.6
km
Museum
Indonesian National Police Museum
2.1
km
Landmark
Pondok Indah Grand Mosque
5.5
km
Shopping Area
Blok M Square
2.2
km
Market
Pasar Kebayoran Lama
940 m
Landmark
Pasar Taman Puring
660 m
Landmark
Martha Tiahahu Park
2.2
km
Museum
Museum of Modern and Contemporary Art in Nusantara
6.2
km
Landmark
Sinaaaa.noo
850 m
Market
Pasar Mayestik
860 m
Landmark
Bcc2
880 m
Landmark
mn.moooo
880 m
Amusement Park
Pondok Indah Water Park
2.6
km
Landmark
Pasar Bata Putih
1.1
km
Landmark
Sinaaaaaa
1.2
km
Landmark
Bundaran Senayan
2.4
km
Landmark
Tulisan
2.1
km
Church
Gereja Katholik Santo Yohanes Penginjil
1.2
km
Landmark
Mn.bc
1.3
km
Landmark
Delta Spa & Lounge Grand Wijaya
2.0
km
Public Building
ASEAN Secretariat
2.2
km
Shopping Area
Blok M Plaza
2.2
km
Nearby
Pasar Taman Puring
560 m
Restaurants
Remboelan Gandari City
30 m
Jl. Sultan Iskandar Muda no. 11 Mall Gandaria City Upper Ground MU Unit. 18-19
Jeans Chilli Chicken Indonesia
40 m
Jl. Sultan Iskandar Muda Gandaria City Mainstreet UG
Bing Go
380 m
Jl. Sultan Iskandar Muda Gandaria City Mall
Gio Vanese
350 m
Jln. Kebayoran Lama Gandaria City Main Street Floor # M-U19
Eric Kayser Artisan Boulanger
360 m
Jl. Sultan Iskandar Muda Gandaria City
Basilico
560 m
Gandaria City Mall Ground Floor Unit #m-g0
Seribu Rasa
520 m
Jl. Sultan Iskandar Muda
Eat & Eat Gandaria
430 m
Jl. KH. M. Syafii Hadzami no. 8 Gandaria City Mall Lt.2
Tony Roma's
560 m
Jl. Sultan Iskandar Muda
Ta Wan Gandaria City
520 m
Jl. Sultan Iskandar Muda Gandaria City Mall LG Floor Unit L. 06 & LS. 06
Explore Jakarta
Explore Jakarta
Mayestik Market
18 minutes' walk
Mayestik Market offers a vibrant local shopping experience with textiles, souvenirs, and traditional foods that reflect Indonesian culture.
Taman Ayodya
16 minutes' walk
Taman Ayodya is a peaceful park featuring lush greenery, making it perfect for family picnics, leisurely strolls, or jogging.
Gandaria City Mall
30 minutes' walk
Gandaria City Mall is a modern shopping venue with diverse dining options, shops, and entertainment, catering to all tastes.
Remboelan Gandari City
1 minute' walk
Remboelan offers Indonesian cuisine in a chic atmosphere with signature dishes featuring local flavors, perfect for a quick meal.
Gio Vanese
5 minutes' walk
Gio Vanese specializes in Italian cuisine, boasting a warm ambiance and delectable pasta and pizza options, making it a hot spot for dinner.
Blok M Square
10-minute drive
Blok M Square features a lively atmosphere with shops and eateries, ideal for evening outings and unique street performances.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Dave
United States,
April
2025
7.4/10
I had a fantastic six-night stay at the Sheraton Grand Jakarta Gandaria City Hotel. The staff were genuinely friendly and attentive, providing great service throughout my visit. My room was very clean and spacious, meeting all my expectations for a five-star hotel. Although I encountered a few minor issues with the in-room phone and TV sound. overall, I was extremely pleased with my experience and would love to return.
Rooms
9.0
My room with two double beds was spacious and immaculate, designed to high standards. The bedding was comfortable, and the soundproofing ensured a peaceful stay.
Service
10.0
The staff were really good, always greeting me with a smile and offering great service. I appreciated how Ms. Denisse assisted me during check-in, making my experience even more welcoming.
Location
10.0
The hotel's location is fantastic, directly connected to the popular Gandaria City Mall. It made dining and shopping really convenient without having to navigate Jakarta's heavy traffic.
Dining
9.0
Breakfast at the Anigre restaurant offered an excellent variety, and the service was friendly. I particularly appreciated Chef Syarhul Ramadhan preparing a special dish for me based on my feedback.
Facilities
9.0
The hotel offers a wide range of facilities, including a great club lounge with a diverse menu and high-quality food. Room service was also very good, catering to my specific requests.
Johnny
United States,
March
2025
6.2/10
My stay at the Sheraton Grand Jakarta Gandaria City Hotel was absolutely enjoyable, highlighted by excellent service and a fantastic location attached to the Gandaria City Mall. The room vibes were very much 5-star, spacious, and clean. However, I did encounter some minor issues with the TV channels. Overall, I can't wait to return! 😃🏨
Rooms
9.0
My room was spacious, clean, and definitely had that 5-star vibe. The amenities provided made my stay very comfortable, though I did notice that some TV channels had issues with signal.
Service
10.0
The service was exemplary! The staff was friendly, attentive, and went out of their way to make me feel welcomed. A shoutout to the amazing Guest Relations Team for their warm hospitality!
Location
10.0
The hotel's location is fantastic, directly connected to the Gandaria City Mall, making shopping and dining super convenient. Plus, it's easily accessible to the highway, perfect for avoiding Jakarta's notorious traffic.
Dining
9.0
The breakfast options were extensive, offering a variety from local Indonesian dishes to Western favorites. I particularly enjoyed trying some traditional drinks like kunyit asam during my breakfast.
Facilities
9.0
Facilities like the pool and gym were impressive, with the pool receiving sunshine all day, which was perfect for relaxation. The gym was very well-equipped for any kind of workout.
Frederick
United States,
February
2025
7.0/10
I spent three days and two nights at the Sheraton Grand Jakarta Gandaria City Hotel, and I must say the experience was mostly fantastic. The room was clean and comfortable, and the staff went above and beyond to make my stay enjoyable. However, the late-night parking experience was a bit of a hassle. Overall, I highly recommend this place for its amazing service and amenities.
Rooms
10.0
My room was spacious, clean, and the bed was super comfy. Even though there was a minor issue with the USB port, the staff quickly provided me with an adapter and a plate of desserts as an apology.
Service
10.0
The service here is great! Kartika at the front desk was incredibly helpful, allowing me a late checkout for my flight, which I really appreciated. The staff was always friendly and eager to assist.
Location
9.0
The hotel has a great location with direct access to Gandaria City Mall. However, be aware that the access closes early at 8 PM, which is something to consider if you're planning to be out late.
Dining
9.0
Breakfast was a delight, with a wide variety of fresh options. I particularly enjoyed the a la carte choices, though coffee service could be a bit slow at times.
Facilities
9.0
The facilities are excellent, with room service and an airport shuttle available. The overall vibe of the hotel felt luxurious, which added to my experience.
Louis
United States,
February
2025
6.0/10
My stay at Sheraton Grand Jakarta Gandaria City Hotel was pleasant overall, though there were a few hiccups. The hotel boasts beautiful amenities and an ideal location adjacent to Gandaria City Mall. however, my room cleanliness and certain maintenance issues left something to be desired.
Rooms
6.0
The room was fairly spacious and clean, though I encountered some issues like dim lighting in the closet and a noisy air conditioning unit. Additionally, I noticed a stain on the blanket, which was disappointing.
Service
9.0
I found the staff to be exceptionally friendly and attentive. They went above and beyond, especially in the Sheraton Club Lounge, where I received great service and warm welcomes throughout my stay.
Location
10.0
The hotel's location is fantastic, connected to Gandaria City Mall, making dining and shopping very convenient. Getting around Jakarta from here was also straightforward.
Dining
8.0
Breakfast at Anigre was a delight, with a scrumptious buffet that offered a wide variety of dishes. I particularly enjoyed the banana fritters, though I would have preferred more non-spicy options.
Facilities
7.0
The hotel offers excellent facilities including room service, a gym, and a lovely swimming pool. However, I experienced some maintenance issues that detracted from the overall quality.
Ken
United States,
November
2024
5.2/10
I had an overall enjoyable stay at the Sheraton Grand Jakarta Gandaria City Hotel, thanks to its excellent facilities and friendly staff. The room was spacious and comfortable, providing a great view and a well-stocked fridge. However, I faced some issues during breakfast service that affected my experience. Overall, it's a good hotel for shopping and relaxation, but the breakfast service could be improved.
Rooms
10.0
The room I stayed in was large and well-furnished with a thoughtful setup, including both a bath and a separate shower. It had a comfortable bed that ensured an excellent night's sleep.
Service
6.0
While the hotel's staff were generally friendly and attentive, I encountered a bit of arrogance at breakfast when I requested in-room service. This experience dampened my mood.
Location
10.0
The hotel's location is superb, being right next to a huge shopping mall, making it incredibly convenient for shopping and dining out. I loved being so close to such a vibrant area.
Dining
6.0
The breakfast buffet offered a wide variety of dishes, but my experience with the restaurant staff during that time was unfortunately unpleasant. It was a letdown given the otherwise impressive dining options.
Facilities
10.0
The hotel features a great gym and a pool that is definitely large enough for actual swimming. Everything was clean and well-kept, enhancing my experience.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of Rp 288,000 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
20
Number of rooms:
293
Former name
Sheraton Jakarta Gandaria City Hotel
FAQs
About Sheraton Grand Jakarta Gandaria City Hotel
How far is Sheraton Grand Jakarta Gandaria City Hotel from Soekarno-Hatta International Airport?
The hotel is 32 km from Soekarno-Hatta International Airport.
What are the nearby attractions to Sheraton Grand Jakarta Gandaria City Hotel?
Nearby attractions include Gandaria City Mall (0.5 km) and MRT Blok M (3 km).
Is parking available at Sheraton Grand Jakarta Gandaria City Hotel?
Public parking is available on-site free of charge, and reservation is not needed.
Does Sheraton Grand Jakarta Gandaria City Hotel offer a fitness center?
The hotel features a 24-hour fitness center for guests.
What dining options are available at Sheraton Grand Jakarta Gandaria City Hotel?
Dining options include Anigré Restaurant, which offers Asian, Indonesian, and Western cuisine.
What amenities are included in the rooms at Sheraton Grand Jakarta Gandaria City Hotel?
Rooms feature air conditioning, a flat-screen TV, a mini fridge bar, and coffee/tea making facilities.
Is there a swimming pool at Sheraton Grand Jakarta Gandaria City Hotel?
Yes, guests can enjoy an outdoor swimming pool at the hotel.
Are there any services for business travelers at Sheraton Grand Jakarta Gandaria City Hotel?
The hotel provides a business center with meeting and event space covering nearly 3716.1 m².
What time does breakfast start at Sheraton Grand Jakarta Gandaria City Hotel?
Breakfast is available for an additional charge from early morning.
What types of entertainment services are available at Sheraton Grand Jakarta Gandaria City Hotel?
The hotel offers evening entertainment, live music, and themed dinners.
What languages do the staff at Sheraton Grand Jakarta Gandaria City Hotel speak?
The staff is proficient in English and Indonesian.
Does Sheraton Grand Jakarta Gandaria City Hotel provide any relaxing services?
Guests can enjoy spa and wellness services, including massages.
Are there any options for guests traveling with children at Sheraton Grand Jakarta Gandaria City Hotel?
The hotel offers a children's pool and children's buffet for young guests.
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